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**This article has been updated on 10/10/2024 to include new information and dates provided by Mitel. The end isn't just near; it's here. Mitel (formerly ShoreTel) officially announced its End-of-Sale (EoS) for MiVoice Connect platform software,...
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Saying communication is vital to the medical field is like saying air is essential for breathing. Regardless of the ever-evolving pandemic situation...
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In the past few months, we saw a blockbuster proposal with Zoom and Five9 completely shake up the industry even though the deal was never finalized....
3 min read
Last week we wrote about Mitel and RingCentral announcing a new partnership making RingCentral the exclusive UCaaS partner for Mitel customers. In a...
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Contact centers have the highest average voluntary turnover rate of any industry. The Human Resource Institute reports that the average expense to...
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American workers are fed up and as the saying goes, they're not going to take it anymore. Whether to reassess their lives or quell job-related...
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Flexibility is a crucial component for adapting to a changing landscape.