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                  1 min read

                  CT-Pros, Elvis, Football, and Happy Customers

                  CT-Pros, Elvis, Football, and Happy Customers

                  ELV1

                  Congratulations to Carla Otterson on winning the Grand Prize Raffle at this year’s ShoreTel and Suds customer appreciation event. Carla won the Packers Bears tickets for Sunday Night Football on November 9th, 2014. As a loyal Packers fan she got to enjoy a legitimate whooping of the Chicago Bears.

                  ELV2

                  At Converged we strive every day to make the impossible a reality. Including introducing our clients to Elvis.

                  Carla, thank you for the great pictures and the support!

                  Thank you to EVERYONE for enabling us to have another record year! 

                  Happy Holidays Everyone,

                  -The Converged Team 

                  About the Author:

                  Joe Rittenhouse is the President of Business Development and a managing partner of Converged Technology Professionals Inc. His expertise is in business consulting/therapy specializing specifically in VOIP, Cloud Services, and Contact Centers. Joe’s experience in the IT demographic encompasses over two decades. Outside of work, Joe is a Husband and father of four. Joe is also a self-proclaimed seasoned tour veteran of the Grateful Dead. 

                  Mitel MiVoice Connect End of Life is Here

                  Mitel MiVoice Connect End of Life is Here

                  **This article has been updated on 10/10/2024 to include new information and dates provided by Mitel. The end isn't just near; it's here. Mitel...

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                  8x8 Partners With Genesys CX for Better Collaboration

                  8x8 Partners With Genesys CX for Better Collaboration

                  Genesys and8x8are working together to create a product integration that combines the power of 8x8 Work and Genesys Cloud CX. It enables the premier

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                  Bluetooth Headsets in the Contact Center

                  Bluetooth Headsets in the Contact Center

                  These days, themodern contact centerand Bluetooth headsets go together like oil and water; they will rarely be 100% compatible.

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                  Happy Valentine's Day to Our Customers and Partners

                  Happy Valentine's Day to Our Customers and Partners

                  All of our staff here at Converged would like to wish each and every one of our Customers and Partners a wonderful love-filled Valentine's Day!

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                  8x8 Partners With Genesys CX for Better Collaboration

                  8x8 Partners With Genesys CX for Better Collaboration

                  Genesys and8x8are working together to create a product integration that combines the power of 8x8 Work and Genesys Cloud CX. It enables the premier

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                  Is Voice Losing Relevance in the Contact Center?

                  Is Voice Losing Relevance in the Contact Center?

                  As the modern contact center moves its focus towards a true omnichannel experience where customers can receive high levels of service via text, web...

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