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As a ShoreTel Summit Partner, we are excited to be one of the leading innovators in the growing and emerging market of the CPaaS IVR development platform, Summit. In this post, we explain what Summit is (you can read more here on our ShoreTel Summit...
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All of our staff here at Converged would like to wish each and every one of our Customers and Partners a wonderful love-filled Valentine's Day!
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A lot in our industry has changed rapidly this past year. It is really making for some eye opening times from my perspective. I thought the Dylan...
6 min read
Spoiler Alert: I’m not going to have the vendor give you three good references. It’s safe to assume they will be good and chances are this will not...
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When choosing a strategic partner, does your prospective partner know the difference of perception and reality? In the UC space we are constantly...
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Congratulations to Carla Otterson on winning the Grand Prize Raffle at this year’s ShoreTel and Suds customer appreciation event. Carla won the...
3 min read
Around the globe, companies of all sizes—enterprises and small and mid-size businesses (SMB)—face challenges to reduce capital investment and...
3 min read
We hear this question asked every day: “What the heck is the deal with this buzz word “Cloud”" and why is that word being used everywhere?” The...