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Recent Updated News: As additional details of the Mitel/RingCentral acquisition emerge from our partners, we will continue to update our news feed here. Or if you need immediate support, please reach out to one of our cloud procurement specialists.
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Whether you are ordering new phone service or switching to another carrier, there are some acronyms you're sure to come across during the process.
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Swami Tech Talk Series This post provided by Kris Wendt, Unified Communications Engineer
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Our ShoreTel customers were quite excited when we shared that Mitel had extended the End of Life date for ShoreTel version 14.2 to September 30,...
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Recent Updated News: As additional details of the Mitel/RingCentral acquisition emerge from our partners, we will continue to update our news feed...
5 min read
In this article we discuss how self-service IVR (interactive voice response) solutions built on the Summit platform can be used to influence the...
6 min read
As more consumers are using instant communication applications/tools such as text messaging (SMS) for their day to day activities, businesses are...
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This article is the third and final post of our three-part series about achieving greater productivity using the ShoreTel client app.
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In the enterprise market there sometimes exist a hesitancy to fully embrace cloud-based solutions due to a variety of justifiable and legitimate...
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This post is the first of a three part series which explains how certain features in the ShoreTel Connect client will help you and your business...